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Problem Report Form
If you are experiencing technical difficulties, please fill out the following form. We will respond as soon as possible.
Important!
Each field must be filled out in order for your request to be processed.
Name:
CocoNet E-Mail:
Phone Number:
Computer/CPU Type:
-Select one-
Celeron
Pentium 4
Pentium III
Pentium II
AMD K6/K6-2/K6-3/Athlon/Duron
386
486
Pentium
PC Laptop
Macintosh (non Power PC)
Macintosh PowerPC
Macintosh PowerBook
Other (describe below)
Memory (RAM):
-Select one-
128 MB
256 MB
512 MB
over 512 MB
64 MB
32 MB
16 MB
8 MB
Operating System:
-Select one-
Windows XP Home Edition
Windows 98
Windows ME (Millenium)
Windows 2000
Windows XP Professional
Windows 95
Windows NT 4.0
Windows 3.x
Macintosh 7.x
Macintosh 7.5.x
Macintosh 7.5.2
Macintosh 7.5.3
Macintosh 7.6.x
Macintosh 8.x
Other (describe below)
Modem Brand:
Modem Speed:
-Select one-
V.90/56Kbps
28.8Kbps
14.4Kbps
33.6Kbps
28.8Kbps
ISDN
Frame Relay
Dial-up Number:
Question:
-Select one-
CocoNet Web Site Question
Internet Explorer/Netscape Browser Question
Additional Email Box
CocoNet Account Registration/Retrieval
Configuration of Internet Dialer
Can't Log On
Busy or Slow Connection
Email Question
Other (describe below)
Program:
-Select one-
Microsoft Outlook Express
Internet Explorer
Microsoft Dialup Networking
Microsoft Outlook
Netscape
Eudora
Netscape Mail
Netscape News
Other (describe below)
Error Message:
Additional
Information:
Email
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